Retail Solutions

Technical Information Developer

Technical Information Developer
Posted on:

Technical Information Developer


Job Description


Retail Solutions, one of the leading suppliers of EPOS in Ireland, requires a suitable candidate for their Development Team. Due to continued growth, we are looking for a Document writer/in-house trainer to join our team.

We are an innovative Irish company that specialises in the provision of state-of-the-art computer-based retail software and hardware systems to a diverse range of customers throughout Ireland and abroad.

Retail Solutions are the leading-edge provider of advanced retail hardware and software solutions.


Key Responsibilities:


  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
  • Produce high-quality documentation related to our products and user manuals.
  • Research, develop and document technical design specifications and test scripts.
  • Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
  • Revise documents as new issues arise.
  • Edit, standardize, and make changes to material prepared by others.
  • Review published materials and recommend revisions or changes in scope, format, content, and methods of distribution.
  • Maintain a comprehensive library of technical terminology and documentation.
  • Train new staff and provide training for existing staff when needed (new products, new development).




  • Excellent communication skills, particularly in writing.
  • Ability to work under pressure and meet all deadlines.
  • Ability to describe processes and functions of complex computer programs or electronic equipment.
  • Proven ability to quickly learn and understand complex topics.
  • Previous experience writing documentation and procedural materials for multiple audiences.
  • Firm understanding of the systems development life cycle (SDLC).
  • Previous software development experience.


Please send a CV plus a cover letter to or via post to HR Department, Unit 25-26, N17 Business Park, Galway Road, Tuam, Co Galway


Published on: 01/12/2022

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